Refund Policy

Thank you for posting your job with ViberJobs.

General Policy

We offer refunds under specific circumstances detailed below. Please read this policy carefully.

Job Posting Fees

Fees paid for job postings (Standard, Pro, Founder's Circle) are generally non-refundable once the job posting service has commenced (i.e., the job is active or pending activation).

We understand that circumstances can change. Refunds may be considered on a case-by-case basis under the following conditions:

  • Technical Errors: If a technical error on our platform prevented your job from being posted correctly or resulted in a duplicate charge.
  • Service Not Rendered: If, due to unforeseen circumstances on our end, we are unable to fulfill the job posting service as described for the purchased package.

Requesting a Refund

To request a refund, please contact our support team at [Support Email Address] within [Number] days of your purchase. Please include your order details and a clear explanation of the reason for your request.

We reserve the right to evaluate refund requests on a case-by-case basis and deny requests that do not meet the criteria outlined in this policy.

Processing Time

Approved refunds will be processed within [Number] business days and credited back to the original method of payment.

[... More specific details or exceptions might be needed ...]

Last Updated: 5/17/2025